Gold Medical Services Privacy Policy

Introduction and Commitment

 

Gold Medical Services recognizes the importance of protecting the privacy of our patients, clients, and website visitors. This Privacy Policy is a statement that discloses the ways our service collects, uses, discloses, processes, and manages the data we receive.

We are committed to maintaining the confidentiality and security of your personal and health information. We implement various mechanisms and practices to protect your privacy and ensure compliance with relevant privacy legislation, such as the Health Insurance Portability and Accountability Act (HIPAA) in the U.S., where applicable to our health services.

 

What We Collect and Why

 

Generally speaking, our Privacy Policy addresses the types of information we collect and the purpose of that collection:

Type of Information Collected, Manner of Collection, Why We Collect It

Personal Identifiers (Name, Address, Phone, Email)Intake forms, appointment booking, website contact form. To schedule, confirm, and provide services, and for billing.

Health Information (Medical History, Diagnoses, Treatment Plans)During clinical consultations and care provision. To provide comprehensive and safe Primary Care, Wound Care, Foot Care, and Mental & Behavioral Health services.

Payment Information (Insurance Details, Billing Information)Financial forms, third-party billing services. To process payments for services and handle insurance claims.

Technical Data (IP Address, Browser Type, Usage Data)Website analytics tools, cookies. To improve website functionality, track trends, and enhance user experience.

 

How We Use and Share Information

 

Gold Medical Services operates under strict privacy and confidentiality standards.

• Use of Data: Your personal and health information is primarily used to provide, coordinate, and bill for our medical and behavioral services.

• Sharing with Third Parties: We will not sell your personal information. We may disclose or share your information only under specific circumstances:

  • Treatment Coordination: Sharing relevant health data with other healthcare providers involved in your care (e.g., specialists, pharmacies) to ensure continuity.

  • Payment Operations: Sharing necessary information with insurance companies or billing services.

  • Legal Compliance: Disclosing information when required by law, such as a court order or subpoena.

  • Business Operations: Sharing data with vendors who perform services on our behalf (e.g., IT services), who are legally bound to protect your privacy.

 

Your Rights and Choices

 

We are committed to honoring your rights concerning your personal information, consistent with applicable privacy laws. These rights often include:

• Right to Access: The right to request copies of your medical records and other health information.

• Right to Correction: The right to request amendments to your information if you believe it is inaccurate or incomplete.

• Right to Opt-Out: The ability to opt-out of certain communications (e.g., marketing emails).

• Right to Lodge a Complaint: The right to file a complaint if you believe your privacy rights have been violated.

Details on how to exercise these rights, including contact information for our Privacy Officer, will be provided upon request.

 

Specific Practices Regarding Minors' Data

 

Protecting the privacy of minors is extremely important. We adhere to all relevant legal requirements regarding the collection and processing of data from individuals under the age of 18. Generally, we require explicit parental or guardian consent for the collection and processing of a minor's data, except where otherwise permitted by law.

 

Updates to This Policy

 

Gold Medical Services reserves the right to update this Privacy Policy at any time. We encourage you to review this policy periodically. Your continued use of our services constitutes your agreement to any changes.

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